Gilbert Smith
Nov 21, 2020
It happens to almost everyone sooner or later. You put a few thousand miles on your new car, and… something goes wrong. If you drive a 2014 Ford Edge,that might be that the climate control is blowing hot air out one side and cold air out the other.
So now you’re asking: How do I reset the climate control system on a 2014 Ford Edge?
Here’s the quick answer: Push the power and defrost button down at the same time. Hold for a few seconds. Release, then push the power button once more. That might do the trick.
But that still leaves us with some questions. Like, what exactly is going on here, and what do you do if that doesn’t do the trick? Read on and find out.
It’s ProbablytheBlend Door Actuator
The 2014 Edge is a comfortable, capable SUV, and it’s notorious for itsHVAC problems. In more cases than not, this has to do with the blend door actuator.
The blend door actuator is the component that controls the interior temperature of the car by mixing hot and cold air from the evaporator and the heater core.
The problem usually has to do with some technical hiccup like the softwaremiscalibratingthe unit.
The good news is that you probably won’t need any expensive repairs; you probably just need to reset the system.
ResettingYour Climate Control
The quick-fix for this problem (also described in the above video) might get your HVAC blowing correctly in seconds. Going over it step by step:
- Press the defrost button and the power button at the same time
- Hold both buttons down for a few seconds
- Release
- Press the power button again
This will perform a calibration so that the computer knows what it looks like when the actuator door is fully open and when it’s fully closed.
This should set everything right again. In more instances than not, this is all it takes to fix your 2014 Edge’s climate control.
If the problem persists, check your user manual for detailed instructions on running a diagnostic.
There’s always the chance that you’re simply looking at a defective part. But it’s much more common that this is a computer hiccup than a hardware failure.
Photos: Ford
Owner Reviews
John Gerard on July 9, 2022
The blend door not function
Hello, I had this same issue 3 years ago on my 2013 FORD EDGE SE. So I called my brother in law who was a automobile mechanic for FORD for 30 years and he does not know any thing was a problem in this model and Ford did not tell it's mechanic about this issue, so the only thing was to change the blend door and this was a cost of 1200.00 dollars. So I watched a whole bunch of videos try to figure this out. I also happen to be a mechanic. So after 2 to 3 months of investigation and having no heat in the winter time a watched a video from a backyard mechanic, and that was to do the same thing that was mentioned in the article. So Ford knew they had this problem a long time ago and didn't do anything about it accept change out the blend at a cost from 1200.00 to 1500.00 to it's costumers. So instead of Ford motor fixing this issue which would have cost the company money to fix,they put the price on the costumer. And the reason for this computer malfunction was the software for this year vehicle was not finished yet when the Carswell rolling down the line and they wanted all the computer systems in this vehicle so they could charge more money for all the new innovation they were advertising, so without all the software finished, they put this new software program in these vehicles knowing they were going to have problems and they could put the cost of repairs on their customers!!!!!!!! So if they did this with this issue, what other repair issue have the Ford motor company put on their customers that should have been recall, yes the brake booster on vehicles that that were defective. Oh yes look at all the new Ford broncos for 2020 they had issues with but just sent them out anyways and were going to put on customers to pay to fix their vehicles. VERY DISAPPOINTED WITH THE FORD MOTORCOMPANY'S PRODUCTS AND THEIR PUTTINGSERVICES ONTHEIR CUSTOMERS. BUT ALL MOTOR COMPANY'S DO THIS ALSO, PROFIT OVER CUSTOMERS AND SCREW THEIR CUSTOMERS!!!!!!!!!!!!!!!! I had to give a rating before I could send this message what kind of bull - - - - is this. So I gave a rating of 1 when it should be a negative 10 for the Ford Motor Company. This is not negative reviews for the dealership or any of their mechanics, this is a very negative for all the people making very bad decisions for the Ford motor company and all of the products rolling down the line. Now instead of going to the Ford Dealership and buy a Ford products, I go to all different dealership, and look up complaints negative about any vehicle and Decide What to buy. So what I'm saving is the Ford Motor Company lost a Ford buying costumer only.
Richard in Bon Air, VA on November 18, 2023
Blend door reset worked in a flash, beware Dorman part
Replaced bad left side blend door actuator with Ford OEM part. Did not operate. I suspected control system had to detect and reset. Did reset, held power and defrost for about 8 seconds, let go, power on. Worked like charm. Who knows, maybe original part was ok. I opened case, looked ok. BIG WARNING FOR DORMAN actuator. First bought Dorman actuator, large lever would not go on shaft. Tried every which way for 90 minutes under dash, banged up my hands. Compared Dorman lever hole to removed Ford original lever...NOT A MATCH. Dorman was 180 degree half round hole. Ford OEM was more than half hole, about 200 degrees. Returned defective Dorman part, got Ford part ($77 versus $60). Installed Ford lever in 2 minutes, perfect.
Taz on November 29, 2023
Other things to try
After dozens of tries to get the heat working instead of AC when it was below freezing outdoors per dashboard temp, using the method of holding down the defrost button and the power button simultaneously finally worked when I changed all 3 of these at once: 1. Used a different key that has the remote start button, was using one without it. (Pushing remote start fries the battery on mine) 2. Tried with ignition off, was trying with it on. 3. Slowly counted 8 seconds with both buttons down, was probably only holding about 5 seconds, guessing this most likely got it to work. As an IT person, it makes sense to me that this was a Microsoft defect, but Ford letting the probem persist without a fix shifts the burden to Ford.
Richard in Bon Air on November 18, 2023
Reset worked on new blend door actuator, beware Dorman part
Replaced left blend door actuator, did not work. Did reset, held defrost and power for about 8 seconds, off, power on, OK. 2014 Ford Edge SEL. WARNING ON DORMAN ACTUATOR. First tried to replace with Dorman actuator. Spent 90 minutes under dash trying to get large lever on to blend door shaft, banged up my hands, no luck. Compared hole in Dorman lever with removed Ford lever, HOLES DO NOT MATCH. Dorman has 180 degree half round hole, Ford has 200 degree, more than half round, hole. Returned defective Dorman actuator, got Ford OEM part (actuators come with lever set that mates with actuator arm pin). Installed Ford levers in 2 minutes. $77 for Ford, $60 for Dorman, $17 more is a bargain.
Kim on June 19, 2023
Ford won’t fix known problems.
I am also having this problem. The fix stated here does not work. My Ford Edge is in the shop more than any car I have owned. The brake booster is also another known problem and a safety hazard. My mechanicwas shocked this was not recalled. I put in an official complaint to the gov agency, but I guess they don’t care about safety issues. If this ac costs too much to fix, I will look for another car. I will never ever buy a Ford. They do not stand behind their products. Every other month this car is in the shop for high dollar repairs. I feel like I’m making car payments. Ford is for the rich who don’t mind throwing money at a c**p car.
Bruce on September 27, 2022
Ford service departments s**k just want cash
We Own a 2014 Ford Edge heat worked great until this September . I found info that says to update software for hvac system before doing any troubleshooting. Sounds like this can be done at home you just need a 64gig usb. Go to ford.ca look for sync updates , ford 2014 edge touch screen download sync3 .Now plug it into USB port in your console of the car go to setting on the monitor display and select update or sync . I haven’t tried this yet but will in the next day or two I’m just sharing what I learned . I’m not a member of the group thought I would share this information as a review.
Mahmud Noormohamed on November 15, 2022
Problem Resolved. So far so good.
During a recent oil change, the cabin filter was replaced. Thereafter I began to experience cold air blowing on driver’s side but warm air on passenger side. I googled possible solutions and I applied the reset solution i.e. Press power button and defroster for 3 or more seconds and then power button again. I was skeptical but the system reset fix worked. I took the car out yesterday for a spin after the reset and voila warm blowing again on both sides. So far so good.
Shell on November 1, 2023
Not working
I held button for 5 second. Didn’t work. Still cold air in drivers side. Then I put the car in park tried again. No luck. I can hear the flap piece open but Noheat. This is a FORD problem to fix. Should be a recall in it. I have to do a lot for air or heat. Do I hit power button and defrost for a total of 2 times. Which I did. Sometimes we can get it to work and downtimes not. It’s 40 outside and I need heat.
Outlaw Bill on August 22, 2022
2014 Edge
Same problem with heat and air Reset worked for awhile ! Back to same problem one side cold other hot ! Now it will not reset anymore ! Nothing but s**t products !! Nothing but a money racket!! Reminder the days your vehicle had hand crank windows and no computer ! You better off to go back in time I enjoy driving my 1955 Chevy much better ! 🖕ford. !!!!
Diezel Terry on August 7, 2023
Vents one side cold other hot
I tried the reset with no luck. Disconnected the battery for 15 minutes no luck. Went back to the Sync panel again and tried reset again not expecting much. The fan kicked in and I was surprised both vents cooling. The process is tricky or battery disconnect helped?
Dave on August 25, 2023
Did the trick
Thank You Gilbert. This fixed the issue, hopefully it stays fixed. I have a 2014 Edge with 109,000 on it, the only problem was the blower motor took a dump last fall. $ 126.00 and an hour or so and that was fixed too! The vehicle otherwise has been fine.
M from AZ on September 13, 2023
Worked for our 2014 with some persistence!
We followed the directions, read the reviews and remarks from other people. Took about 7 tries. Had to hold the two buttons down longer than 3 sec. I tried 3, 5 and then 8 seconds was the lucky try! On our way from northern AZ to Phx. 👍👍👍
PeteC on November 6, 2021
OUTSTANDING!!!!!!!!!!!!!!!
Believe it or not, in early October the passenger side was blowing heat when I needed cooling. I spent many hours and $50.00 replacing the actuator. I wish this post was available then. I bet I didn't need to change the actuator!!!
Keith Fitzgerald on July 30, 2022
Hvac blowing cold air on one side amd hot-air on other
2014 Edge - had this issue in winter and found video to reset calibration. It worked. Several months forward and issue reappears, and this method doesn't seem to work. Does ignition need to be on?
CJ My on June 21, 2022
It worked!!
I was experiencing this exact issue and was able to get it to work on my 2014 Ford Edge in a matter of minutes. This TX summer heat is no joke—- thank you!
Bubba on November 2, 2023
Bubba be the chief mechanic now !!
Wife said she had no heat bit I spangled your magic dust and she's blowing hot air again ! The car and the wife ! Thankyou siir !
Lrosa2 on October 30, 2021
Mr
Thank you, I follow your instructions and fix the heater on the driver side of my 2014 Ford Edge. Truly thanks you safe the day.
Neal Hill on June 12, 2022
Quick easy fix!
Tried this on our 2013 Ford Edge, it worked like a charm. Love the car and thanks for posting the above mentioned instructions.
Sarah on October 23, 2021
Worked but not heat is stuck
Soo the truck worked but more my drivers side is stuck in heat and won’t be cold are. Passenger side is perfectly fine still
Jeannie on October 14, 2021
Thank you
Driver side was pushing hot air but Passenger side wasn’t. I did this simple task and bam it’s on same page. Thank you!!
richard cooper on September 27, 2021
Dickiedo0@aol.com
Well I spent 3 days trying to get heat to drivers side. Thanks to Google and you, it was a quick 10 sec fix. Thanks.
Blessed on August 17, 2021
It worked
Thank you so much for sharing the detailed information. I had tried several times but finally I got it to work.
Jonnie Ryan on October 23, 2021
OMG
My head was blowing cold air I did this and it totally fixed it Now I have hot air Thank you Thank you
Richard on August 24, 2022
Temperature just blows hot air
My car was stuck on heat this worked perfectly thank you now it's blowing cold love it
Joe on September 14, 2023
Didn't help
I have a 2014 edge limited. It has no buttons. It's a touchscreen.How do I reset that?
Paul Lee on January 19, 2022
Lamynes.pl@gmail.com
Worked after a few attempts. Atleast 3 times. Problem solved.
Gilbert Smith
Gilbert Smith is a New Mexico-based automotive journalist who enjoys writing about cars, trucks, and SUVs. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched.
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Resetting The Climate Control On A 2014 Ford Edge